Apex jr

brian91

Non-member
Anyone updated controller and screen go blank but still lights up need help maybe a factory reset if possible


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jeffw18

Non-member
HAPPENED TO MINE. BEEN OVER A YEAR. EMAILED NEPTUNE ABOUT IT AND ALL THEY SAID WAS SEND IT IN FOR REPAIR. I JUST LEFT IT AND BEEN USING THE APP WITHOUT THE DISPLAY.
 

brian91

Non-member
I bought it used accidentally clicked update screen went blank was working before I did that but I can’t use the app because I didn’t set it up to the internet yet


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reefer125g

Well-Known Member
BRS Member
Be been dealing with Nptune for over a week . They stink. Spent over 1000.00 On a brand new Apex fusion with an additional power bar after several tech support sessions its the Base unitThat was found by their Tech Support to be faulty from the factory . Now they expect me to shell out another $400 Before they will send me a replacement which they actually charge my card the $400 instead of just put ahold on it.
 

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