I recently had a great experience with Aqueon, I own 2 aq1700 pumps, over time, around maybe more or less than a year both impellers broke, (plastic near the magnet) as alot tend to do from many manufacturers. I could not find a replacement impeller and wrote them looking for a source to purchase new impellers.
I was answered within 48 hrs telling me that they did not sell that part retail and asked for more info and a picture of the broken impellers, I could not locate my receipt but did supply pictures. they promptly responded that they would send me new ones and did. To my surprise it was 2 brand new pumps, shipped to me for $0
Great Job Aqueon!! Way to back your product!

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