Frag Freaks

mnavick

Well-Known Member
Moderator
BRS Member
#1
I started a thread determined in buying a Ecotech/Vortech MP10's but after weeks of reviewing (and fellow BRS suggestions) Jebao RW's I decided to go with the latter.
Noticed Frag Freaks was a having a sale on said pumps so approached them with what they would recommend for my application.
After a few pm's we settled on the a size and transaction was complete. Shipping was NEXT DAY and FREE!!
Downside of the story is the pumps where a little underpowered (still impressive though for size) :(

Now for the AMAZING PART!!!!!

PM's where exchanged with concern to the under sizing and they voluntarily offered to exchange to the next size up FOR FREE :)
Some "snafu's" where encountered with shipping and THEY REIMBURSED ME THE DIFFERENCE!!

It is amazing to see this type of customer service now a days.
Frag Freaks has gained a forever customer!

Thanks for the hundredth time guys :)
 
#2
Rob and Dennis have some of the nicest corals in the area. Their support/knowledge/customer service is second to none.

PERIOD
 
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