I ordered and have received 3 new Hydra 26HD to go over my tank. I have had them on for a week and one of the units from day 1 has had a fan that sounds like one of the blades is hitting something when it turns on. I removed the plastic cover and made sure the fan was seated and all looks good.
I called it in under warranty and instead of replacing the fixture they are sending me a fan replacement kit. I just watched the video on replacement steps and I will need to pull apart the light to get at the plug on the main board to replace this. Does this seem right on a $350 light from a major manufacturer. This has me seriously second guessing my decision to go with these lights :-( it was a lot of money and to have this issue right out of the box sux.
I called it in under warranty and instead of replacing the fixture they are sending me a fan replacement kit. I just watched the video on replacement steps and I will need to pull apart the light to get at the plug on the main board to replace this. Does this seem right on a $350 light from a major manufacturer. This has me seriously second guessing my decision to go with these lights :-( it was a lot of money and to have this issue right out of the box sux.