Jebao powerhead not working

[ileas]

I’ve had this jebao pp8 powerhead for a few months and it just stopped working. I have two of them and it’s not the controller I tested both of them. Any ideas?

 

[Mufasa31]

I've had issues with calcium deposits on the impellers. I generally have to soak them in vinegar every couple of months.

 

[ileas]

I've had issues with calcium deposits on the impellers. I generally have to soak them in vinegar every couple of months.

I already did that too they now look brand new. Still not working though

 

[Deleted member 13027]

I’ve had this jebao pp8 powerhead for a few months and it just stopped working. I have two of them and it’s not the controller I tested both of them. Any ideas?

Do the lights on the controller shut off when you plug the powerhead into it?

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[ileas]

Do the lights on the controller shut off when you plug the powerhead into it?

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No they don’t they stay lit up

 

[Deleted member 13027]

Then the powerhead is shorted. Sorry bud. It happens. I had one do the same a long time ago

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[aresangel]

That’s the unfortunate business of getting jebao. Cheap to buy but reliability can be hit or miss. Some last years others barely a month.

Probably fried engine or electrical issue.




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[ileas]

That’s the unfortunate business of getting jebao. Cheap to buy but reliability can be hit or miss. Some last years others barely a month.

Probably fried engine or electrical issue.




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darn guess ill try to buy a new one because i have the controller still.

 

[dz6t]

Where did you buy the pp powerhead？


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[ileas]

Where did you buy the pp powerhead？


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its the rw-8 btw and amazon

 

[dz6t]

Why not contact the seller and get a warranty replacement?


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[Jason_charlestown]

Why not contact the seller and get a warranty replacement?


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Exactly. If you got it from a 3rd party seller and they don't respond to you, contact amazon directly.

 

[mrcote1]

Yea Amazon is awesome with replacing that stuff. I'd almost guarantee that they will send you a whole new pump and controller if you call and tell them it only lasted a couple of months so it was a defective product.

 

[ileas]

Why not contact the seller and get a warranty replacement?


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I contacted Jebao and they ignored me and I cant even see the order on amazon.

 

[ileas]

Yea Amazon is awesome with replacing that stuff. I'd almost guarantee that they will send you a whole new pump and controller if you call and tell them it only lasted a couple of months so it was a defective product.

cant even see the order on amazon for some reason

 

[mrcote1]

Try just calling them

 

[dz6t]

Jebao does not handle warranty directly, individual sellers do。


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[ileas]

Try just calling them

Jebao does not handle warranty directly, individual sellers do。


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Sounds good

 

[Cheddah93]

If it comes down to it, I have a ow-25 used for one month, for sale. Only reason I’m getting rid of it is because I upgraded to Vortech. The ow series has better design and lengevity over older models.

 

[ileas]

If it comes down to it, I have a ow-25 used for one month, for sale. Only reason I’m getting rid of it is because I upgraded to Vortech. The ow series has better design and lengevity over older models.

How much? Im on a pretty tight budget so losing a basically new powerhead kinda hit me hard.