I recently had a jebao power head die on me after owning it not too long. I was in contact with Archit over the whole matter and he contacted the supplier and took care of everything for me. One of the very few painless warranty experiences i've ever had. While i was there i also got a chance to check out the shop. Wish i lived closer! Prices were great and shop was immaculate. If you live in the area you should definitely check out love the reef over all other reef shops. Customer service is second to none!