Has anyone had to contact the customer service people at this company? i'm really starting to wonder if they know what is going on. I had a 4X48 t5 that started to crap out last week. its less than 6 months old and 2 bulbs have blown out and now i cant get the newer bulbs to light up. When i gave them a detailed explanation of how 2 of the 4 bulbs will not illuminate, the response i got was something to the effect of "is there power to the unit." unreal. and the only way to contact anyone at this company is VIA e-mail. there is NO phone number listed ANYWHERE for me to call them. this is one of the most frustrating companys i have ever had to deal with so far.........