Membership Problem

[Jim Tansey]

I show as a non member but Pay Pal showed a recent payment, I'm on the auto-pay thing and have been for a few years.

 

[Chris A.]

You’ll need to cancel that subscription until you need to renew again and @Joe Rice will set it right for now. It’s a issue with the old site to the new one with PayPal.

 

[Jim Tansey]

Sorry Chris but not sure what I need to do.

 

[BiGGiePauls33]

Jim, I can take a look at this a little bit later on. I'll post here with my findings.

 

[Jim Tansey]

Thanks

 

[BiGGiePauls33]

Should be all set, Jim.

 

[nemogonecrazy]

BiGGie any chance you could help me out as well. I originally thought i addressed the membership issues when i first saw the sticky however i must have forgot. i am not too showing as a non-member however i just auto renewed on 9-13. my appologies

 

[Cpage101]

@Joe Rice Can you help these people out?

 

[aresangel]

As Chris said, in PayPal there is a section for subscriptions. You will need to go into subscriptions and find the [email protected] one and cancel it. When the website switched over PayPal didn’t speak well with the old subscription. So you will cancel the current subscription, notify us to activate your account and then when it expires next time upgrade your account with the new button in your account settings.

 

[Joe Rice]

This is probably this issue:

http://bostonreefers.org/forums/index.php?threads/recurring-memberships.163365/

I currently can't get into PayPal to do any manual fixes as I think the password got changed. I've messaged Anthony to get the new password and then I'll try to fix things.

 

[Cpage101]

This is probably this issue:

http://bostonreefers.org/forums/index.php?threads/recurring-memberships.163365/

I currently can't get into PayPal to do any manual fixes as I think the password got changed. I've messaged Anthony to get the new password and then I'll try to fix things.

check for PM from @BiggiePaul


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